SINFONICA took part in the 15th edition of ITS European Congress from 22 to 24 May. Held in Lisbon, the 2023 ITS European Congress brought together high-level stakeholders in the mobility sector to discuss the latest innovations related to Intelligent Transport Services. SINFONICA had the opportunity to present its inclusive and equitable approach, paving the way for the deployment of CCAM services are accessible to all users, including vulnerable or excluded groups.


Giulia Renzi (ICOOR), SINFONICA Project Coordinator, introduced the project in the Special Interest Session (SIS) 19 ‘User needs for inclusive and equitable deployment of CCAM’. She gave an overview of the project’s objectives and of the interviews and workshops that will be conducted to collect users’ specific needs related to CCAM services to ensure a more inclusive deployment of CCAM in Europe. Moderated by Andrew Winder (ERTICO), the session also included a presentation of the Dutch pilot site of SINFONICA by Edwin Mermans (Provincie Noord Brabant), who presented the participatory approach of the project. Suzanna Kraak (European Commission – DG RTD) also took part in the discussion, mentioning the potential of CCAM to improve the accessibility of mobility services and the need for innovation to be driven by user needs, while Laura Babio (POLIS) presented the POLIS Just Transition Agenda for Urban Mobility to guide the discussion on more affordable, safe, and inclusive urban mobility.

SINFONICA was also invited to present its innovative methodologies at the European Commission stand in the exhibition area, alongside other EU-funded projects that are part of the CCAM partnership. Andrew Winder (ERTICO) presented the project’s activities to the audience, highlighting the importance of SINFONICA for the development of inclusive automated public transport.

Visitors could also discover more about SINFONICA at the ERTICO stand, through a panel describing the project’s methodology and vision, and find out more about the project’s Groups of Interest.